Privacy Policy

Privacy Policy

Last Updated: 08/03/2025

At Don's Lil Johns LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our portable toilet rentals, luxury restroom trailers, septic pumping services, or communicate with us by phone, email, or SMS.

Information We Collect

When you request a quote, book a service, or contact us, we may collect:

  • Your name, email address, and phone number

  • Service details (e.g., event date, location, and rental needs)

  • Billing and delivery information

  • Communication preferences

  • Basic analytics data, such as general location or interaction history (if applicable)

How We Use Your Information

We use your information to:

  • Provide quotes and confirm service bookings

  • Coordinate delivery, setup, and pickup of rental units

  • Communicate service updates, reminders, or promotions via phone, email, or text

  • Improve our scheduling, customer service, and operational processes

We do not sell your personal information to third parties. Your information is only shared with trusted staff, subcontractors, or service providers directly involved in fulfilling your request.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing data with subcontractors is strictly for delivering services. Text message opt-in data and consent will never be sold or used outside of the agreed purpose.

SMS Privacy & A2P Compliance

Don's Lil Johns LLC respects your privacy regarding mobile communications.

Your SMS opt-in data and consent:

  • Will not be shared with any third parties or affiliates

  • Will not be used for unrelated marketing

  • Only be used to send you messages related to your consented purpose (transactional or promotional)

  • You can reply STOP anytime to unsubscribe or HELP for assistance

Sharing information with service providers (e.g., for customer support) is allowed only for business-related communication and in accordance with applicable privacy laws.

Data Protection & Security

We use industry-standard security measures to safeguard your information from unauthorized access or misuse. While no system is completely secure, we are committed to protecting your data to the best of our ability.

Your Choices & Rights

You have the right to request access, changes, or deletion of your personal data. You may do so by contacting us directly.

To stop receiving text messages, reply STOP at any time. For help, reply HELP or email us for support.

Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be reflected with a new effective date. Continued use of our services after updates signifies your acceptance of the new terms.

Contact Us

For privacy-related questions or data requests, please contact:

📧 [email protected]

©2025 Don's Lil Johns LLC.

All Rights Reserved

Email: [email protected]

Phone: (248) 969-6900

Address: 4333 Pratt Road Metamora, Michigan 48455